Get a real answer.
Email support@beesheet.com. We usually reply within one business day, Monday to Friday.
Pass or receipt
Include the PayPal transaction number, the email used at checkout, and whether you bought the monthly or yearly pass. Do not send card numbers.
A worksheet looks wrong
Send the share link (Copy share link in the maker). It contains the exact settings, so we can reproduce the page without a screenshot.
Printing problem
Tell us the browser, paper size and whether “fit to page” was on. Printing at 100% solves most cut-off or scaling issues.
School licence
For a department or whole-school licence, tell us the number of teachers and the billing contact. We will send an invoice and keys.
Before emailing, the pricing FAQ and account page answer most pass questions, including the fifth-payment rule.